Privacy & Data Protection

MRC88 Privacy Policy – Personal Data Protection for Malaysian Players

Your privacy is our priority. This document clearly explains how mrc88 collects, uses, stores, and protects your personal data as a member of our platform.

Updated: 1 January 2026
Language: Malay
Region: Malaysia
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Your Data Is Secure
256-bit SSL Encryption
✓ No Data Selling
✓ Full Access Rights
✓ PDPA Compliant
Our Privacy Commitment

MRC88's Three Core Principles of Data Protection

All mrc88 actions relating to your personal data are guided by these three core principles.

Collect Only What Is Necessary

Mrc88 only collects personal data that is strictly necessary to provide our services, verify identity, and process transactions. No data is collected solely for third-party commercial purposes.

Protected to the Highest Standard

All data is stored and transmitted using 256-bit SSL encryption — the same security standard used by banking institutions in Malaysia. mrc88 data servers are housed in facilities with high-grade physical and digital security.

You Are Always in Control

As an mrc88 member, you have the right to access, correct, transfer, or request deletion of your personal data at any time. Your requests will be processed within the timeframe required by applicable law.

Comprehensive Protection

Six Layers of Data Protection at MRC88

From technical encryption to internal access controls — here's how mrc88 protects your privacy every day.

Bank-Grade Data Encryption

Every detail you enter on mrc88 — from your password to payment information via Touch 'n Go, DuitNow, or FPX — is protected with 256-bit SSL encryption. This means your data cannot be read by any unauthorised party, even in the event of an interception attempt.

Internal Staff Access Controls

Only mrc88 staff who require access to specific data to carry out their duties are permitted to do so. All access is logged and audited on a regular basis. No staff member may access a member's full data without a valid service justification.

No Sale of Data to Third Parties

Mrc88 has never sold, rented, or traded members' personal data to any third party for marketing or commercial purposes — and never will. This is an unwavering commitment that has been the foundation of the trust we've built with our members since 2018.

Limited Data Retention Policy

Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required under Malaysian law. Once the data is no longer needed and there is no legal obligation to retain it, it will be securely deleted or anonymised.

Data Breach Notification

In the event of any security incident involving members' personal data, mrc88 is committed to notifying affected members within the timeframe required by applicable law. We will not attempt to conceal any incident that impacts your privacy.

Cookie Usage Transparency

Mrc88 uses cookies to enhance the user experience, analyse platform traffic, and deliver relevant content. You can manage your cookie settings through your browser at any time without affecting the core functionality of the platform.

Please read carefully: By registering and using the mrc88 platform, you agree that your personal data will be processed in accordance with this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

1

Information We Collect

Mrc88 collects various types of personal data in the course of providing platform services to you. This collection occurs directly from you, automatically through your use of the platform, or via legitimate third parties.

1.1 Information You Provide Directly

  • Registration information: Full name, date of birth, identification card number, email address, phone number, and password.
  • Identity verification (KYC) information: A copy of your identity card, passport, or other official identification document; proof of address such as a utility bill or bank statement.
  • Financial information: Bank account numbers, e-wallet details (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow), and FPX account numbers. mrc88 does not directly store any credit or debit card information.
  • Communications: Records of your correspondence with the mrc88 customer support team via live chat, email, or other channels.
  • VIP profile information: Your gaming preferences, activity history, and communication preferences.

1.2 Automatically Collected Information

  • Technical data: IP address, browser type, operating system, screen resolution, and app version.
  • Usage data: Games played (slots, blackjack, baccarat, badminton, lottery), session duration, login frequency, and betting patterns.
  • Cookie data: Session information, language preferences, and user settings.
  • Approximate location data: Country and state based on IP address for compliance and security purposes.

All data collection is carried out on a valid legal basis — whether founded on your consent, contractual necessity, legitimate interests, or legal obligations under applicable Malaysian regulations.

2

How We Use Your Data

Personal data collected by mrc88 is used for the following purposes. We do not use your data for any purpose beyond what is stated here without obtaining your fresh consent.

Purpose of Use Types of Data Used Legal Basis
Registration & account management Name, email, phone number Contractual necessity
Identity verification (KYC) Identity documents, proof of address Legal obligation
Deposit & withdrawal processing Financial information & e-wallets Contractual necessity
Customer support Communication records, account data Contractual necessity
Fraud prevention & security IP address, activity patterns, device data Legitimate interests
Regulatory compliance & audit All related data Legal obligation
Platform improvement & analytics Anonymised usage data Legitimate interests
Marketing communications (with consent) Email, phone number Consent

You may withdraw consent for marketing communications at any time via the notification settings in your mrc88 account or by contacting our customer support.

3

Data Sharing & Disclosure

Mrc88 does not sell or rent your personal data to any third party. However, in the following limited circumstances, data may be shared with certain parties:

  • Service providers: Companies that assist us in platform operations, including IT infrastructure providers, payment service providers (FPX, DuitNow, GrabPay, Touch 'n Go processors), and analytics service providers. All parties are bound by confidentiality agreements and may only use data for the specific purposes defined.
  • Game providers: Game providers integrated with the mrc88 platform — such as slots, Live Casino, and table game providers — may receive session data required for gameplay functionality. This data is limited in scope and may not be used for any other purpose.
  • Authorities: mrc88 will disclose data to law enforcement agencies, regulatory bodies, or courts when required to do so under applicable Malaysian law.
  • Business transfers: In the event of a merger, acquisition, or sale of mrc88 assets, user data may be transferred to the new entity, subject to appropriate notice and safeguards.

Our Commitment: No mrc88 member's personal data has ever been sold to advertisers, data brokers, or external marketing companies for commercial purposes. This has been an unchanged policy since the platform's founding.

4

Data Storage, Security & Retention

The security of your data is a responsibility we take extremely seriously. Comprehensive technical and organisational security measures have been implemented across the mrc88 platform.

4.1 Technical Security Measures

  • Data encryption in transit using TLS 1.3 / SSL 256-bit
  • Data-at-rest encryption for sensitive information
  • Two-factor authentication (2FA) for staff access to internal systems
  • 24/7 security monitoring and intrusion detection
  • Regular penetration testing by independent parties
  • Regular data backups with encryption protection

4.2 Data Retention Period

  • Active account data: Retained for the duration of your active mrc88 account.
  • Data after account closure: Certain data is retained for 7 years after account closure to comply with Malaysian legal requirements relating to finance and anti-money laundering.
  • Communication logs: Live chat and email records are retained for 2 years.
  • Anonymous analytics data: Anonymised usage data may be retained indefinitely as it can no longer be linked to any specific individual.
5

Use of Cookies

Mrc88 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session management, security, and language preferences. Cannot be disabled as it is critical to mrc88's basic operations.
  • Performance Cookies: Collects anonymised information on how you use the platform to help us improve responsiveness and loading speed.
  • Functionality Cookies: Remembering your preferences such as display settings, favourite games, and language selection for a more personalised experience.
  • Analytics cookies: Helps us understand aggregate usage patterns to make data-driven decisions for platform improvements.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of the mrc88 platform. For guidance, refer to your browser's documentation.

6

Your Personal Data Rights

As a data subject residing in Malaysia, you have certain rights regarding your personal data held by mrc88. These rights may be exercised by contacting our privacy team.

Right of Access

Request a copy of your personal data held by mrc88. We will provide a response within 30 days.

Right to Rectification

Request correction of inaccurate or incomplete data. Minor updates can be made directly in your account settings.

Right to Erasure

Request deletion of your personal data when there is no longer a legal basis for retaining it.

Right to Restrict Processing

In certain circumstances, request that we restrict how your data is processed while an issue is being resolved.

Right to Data Portability

Receive your data in a machine-readable format for transfer to another service provider.

Right to Object

Object to the processing of your data for direct marketing purposes or on the basis of legitimate interests in certain circumstances.

To exercise any of the rights above, please contact the mrc88 Data Protection Officer at support@mrc88.click. Requests will require identity verification before being processed. We are committed to responding within 30 days of receiving your request.

7

International Data Transfers

In certain circumstances, your personal data may be transferred to or stored on servers located outside Malaysia — for example, when we use cloud service providers or international infrastructure.

When such data transfers occur, mrc88 ensures that:

  • The recipient country or region provides an adequate level of data protection, or
  • Appropriate contractual agreements have been established with recipients to ensure equivalent protection, or
  • Your explicit consent has been obtained for that specific transfer.

mrc88 does not transfer data to countries lacking adequate data protection without appropriate additional safeguards in place.

8

Children's Privacy

The mrc88 platform is not intended for individuals under the age of 18, and we do not knowingly collect personal data from minors. If you become aware that someone under 18 has registered or is using the mrc88 platform, please notify us immediately.

Accounts confirmed to belong to minors will be closed immediately, all data will be deleted in accordance with applicable law, and account balances will be disposed of following established procedures.

9

Links to Third-Party Websites

The mrc88 platform may contain links to third-party websites or services. This Privacy Policy applies solely to the mrc88 platform and does not cover the privacy practices of those third-party websites.

Mrc88 is not responsible for the content, privacy practices, or security policies of any third-party websites. We encourage you to read the Privacy Policy of every website you visit.

10

Amendments to This Privacy Policy

Mrc88 reserves the right to update this Privacy Policy from time to time to reflect changes in data processing practices, legal requirements, or technological developments. Members will be notified of any material amendments through:

  • A notification email to your registered address
  • A prominent notice on the mrc88 platform upon your next login
  • An updated "Last Updated" date at the top of this document

Continued use of the mrc88 platform after an amendment notice is posted constitutes acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before the amendment takes effect.

11

Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by mrc88, please contact us through the following channels:

Official Email
support@mrc88.click
Live Chat
Available 24/7 within the mrc88 platform
Response Time
Within 30 calendar days

We are committed to taking every privacy-related request seriously and will provide a thorough, accurate response within the stipulated timeframe.

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Your Privacy is Protected — Play at MRC88 With Complete Confidence

Your data is safe with mrc88. Bank-grade encryption, no data selling, and full control rights in your hands. Register and enjoy slots, blackjack, badminton, and lottery in a truly secure environment.

🔒 256-bit SSL
🚫 No Data Selling
✅ PDPA Compliant
👤 Full Access Rights

By registering, you agree to the Terms & Conditions and mrc88's Privacy Policy.

Bahasa Melayu